Privacy Policy

Effective Date: June 27, 2026  ·  Last Updated: June 27, 2026  ·  Trulife Peptides LLC, 3101 E Shea Blvd, Phoenix, AZ 85028

1. Information We Collect

When you create an account, place an order, or contact us, we may collect the following information:

• Account information: First name, last name, email address, password (hashed), research field, company or institution name
• Order information: Shipping address, order contents, payment method details (ACH routing/account numbers processed by our payment processor — we do not store full banking credentials)
• Contact information: Messages sent through our contact form, email correspondence
• Marketing preferences: Email and SMS opt-in status, phone number (if provided for SMS)
• Usage data: Pages visited, browser type, IP address, referring URL — collected via standard server logs

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders and send order confirmations
• Maintain your account and order history
• Send transactional communications (order updates, shipping notifications)
• Send marketing emails or SMS messages if you have opted in (you may opt out at any time)
• Respond to customer service inquiries
• Comply with legal obligations and enforce our Terms and Conditions
• Detect and prevent fraud or unauthorized access

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Payment processors: To process ACH and card payments securely
• Shipping carriers: To deliver your orders (name and address only)
• Email and SMS service providers: To send transactional and marketing communications you have opted into
• Law enforcement or regulatory authorities: When required by law, court order, or to protect the rights and safety of Trulife Peptides LLC or others

All third-party service providers are contractually required to protect your information and use it only for the purpose for which it was shared.

4. Cookies and Tracking

Our website uses browser localStorage to maintain your session, cart contents, and account preferences. We do not use third-party advertising cookies or tracking pixels at this time. Standard server logs may record your IP address and browser information for security and diagnostic purposes.

5. Data Retention

We retain account and order information for as long as your account is active and for a reasonable period thereafter to fulfill legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time by emailing info@trulifepeptides.com.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. Payment processing is handled by PCI-compliant payment processors. We do not store full banking credentials on our servers.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time (email: unsubscribe link in every email; SMS: reply STOP)

To exercise any of these rights, contact us at info@trulifepeptides.com.

8. Children's Privacy

Our website is intended for users 21 years of age and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. California Residents (CCPA)

California residents have the right to request disclosure of the categories of personal information we have collected and the purposes for which it is used, and to request deletion of personal information. We do not sell personal information. To submit a request, contact info@trulifepeptides.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Trulife Peptides LLC
3101 E Shea Blvd, Phoenix, AZ 85028
Email: info@trulifepeptides.com